← FRANCHISING WHOLESALE & TRAVEL RETAIL

Franchising & Wholesale Support

Department: FRANCHISING WHOLESALE & TRAVEL RETAILLocation: Milan
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MC2 SAINT BARTH is an Italian brand founded in 2000 by two young entrepreneurs with a dream of bringing the colours and carefree spirit of the Caribbean island of St. Barth into everyday life.
Over the years, the company has expanded its offering, initially focused on beachwear, by introducing a wide range of products dedicated to the winter season.
Today, MC2 Saint Barth is a leading lifestyle holidaywear brand, offering collections from summer through winter.
MC2 Saint Barth is available through monobrand stores in some of the most prestigious locations in Italy and internationally, selected high-end multi-brand boutiques, department stores, and the brand’s e-commerce platform.

What we're looking for

We are looking for a Franchising & Wholesale Support professional to support the management and development of the Franchising and Wholesale (Travel Retail) business. The role will support the management of the entire customer lifecycle, from buying activities and assortment planning to order management, shipments, and customer service. The position will also be responsible for coordinating with key internal functions, including Retail, Wholesale, Franchising, Logistics, and Administration, ensuring effective oversight of operational and commercial processes while contributing to the development and growth of the accounts.

Key responsibilities

  • Manage the day-to-day operational activities related to clients.
  • Manage buying and allocation activities in collaboration with clients.
  • Monitor order status throughout the sales campaigns.
  • Oversee in-season replenishment activities for Travel Retail stores.
  • Manage account-related documentation and information, liaising with clients and internal departments on invoicing and payment activities.
  • Monitor key operational activities across stores and flag any issues or criticalities.
  • Support the team in activities related to the opening and management of new locations.
  • Contribute to the improvement of processes and tools dedicated to account management.

Requirements

  • 3–5 years of experience in Retail and Customer Service environments.
  • Previous experience in account management and end-to-end process management, from buying to shipments.
  • Strong analytical, organizational, and attention-to-detail skills.
  • Advanced proficiency in Excel.
  • Excellent interpersonal and communication skills, with a strong customer-oriented mindset.
  • Good command of English (B2 level)

Apply

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Would you be available to work on-site from Monday to Friday? *
Would you be able to commute to our Porta Romana office? *
Do you have previous experience working in a similar environment? *
Are you available to travel for day trips or multi-day business trips? *